Frequently asked questions
Frequently Asked Questions
Everything you need to know about your Malibu Closet order.
Is the material good quality?
The design features a soft velour-style finish, rhinestone details and a fur-trimmed hood. For specific fabric information, contact us before ordering.
Can I machine wash it?
Follow the care label on your garment to protect the rhinestones and trim. If you are unsure, contact us before machine washing.
How long does shipping take?
Free worldwide standard shipping. Processing takes 1–3 business days, followed by an estimated 7–12 business days in transit. Tracking is provided when your order ships; delivery times may vary by destination.
How do I know what size to order?
Choose from XS, S, M, L, XL and 2XL. Need help deciding? Contact us before ordering. Each full set includes the jacket and pants in the same size.
Can I buy just the jacket or pants?
Yes. Choose Top only, Pants only or Full set on the product page.
Can I mix colours and sizes in a bundle?
Yes. Each set in a 2-set or 3-set bundle has its own colour and size selection. Bundle savings apply automatically in your cart.
Can I view prices in my currency?
Yes. Use the country selector in the header. Available local currencies and the final converted total are shown for your selected destination.
How can I get help with my order?
Use our contact page or email Malubiclosetco@gmail.com. Include your order number if you have one.
Can I exchange my size?
Contact Malubiclosetco@gmail.com within 7 days after delivery to request a size exchange. Contact us before sending anything back. See our Return and Exchange Policy for details and statutory rights.
What does the optional 30-day warranty cover?
If purchased with your order, the optional warranty covers return requests and rips or defects reported within 30 days after delivery. Email your order number and any relevant photos. It does not replace your statutory rights.